Trustco Bank

Reviews

• Sarah P.

  Sep, 17 2018
  ★ ☆ ☆ ☆ ☆
  By far the worst customer service experience I have had with any bank. I walked in to withdraw some money and the manager Maghed was extremely rude and asked me why do I want to withdraw money? Then rolls his eyes and proceeds with my request. After couple minutes comes back and says the money is not there because deposit check is not cleared. I logged into my account before going to the this branch and check showed cleared and money was in the account. Eventually had to walk out because manager was so rude and with no desire to help his customers. On my way out manager says "I guess you won't have a nice day." Avoid ever going to this branch.

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