LensCrafters

Reviews

• Kate Minner

  Oct, 13 2018
  ★ ★ ★ ★ ★
  Give this location another chance. Things have really changed for the better!
  
  My husband and I have been going to LensCrafters for the last 3 years. I will admit....my first experience at the Merritt Island location was not great. However, when we moved back to Sanford I thought I would give it a go because it was convenient and I know they carry the brands I like.
  
  I can understand why people were giving them bad reviews in the past. I saw Dr. Vo last June and he was marvelous. The office staff were very friendly...but the sales side was lacking. I didn't get glasses that day.
  
  Dr. Vo is the reason I returned this year with my husband and I was pleasantly surprised by the customer service we received after this visit. ***Things have changed for the better***
  It is pricey...but I don't mind paying a little more for the convenience, speed of the whole process and designer brands.
  had a great salesperson, the manager introduced himself to me...the gentleman who actually worked on my lenses came out and assisted me as well. I actually had fun. I've never written a review on google...but I felt compelled after seeing their current rating. Give them another shot...you won't be sorry.
• Waylon Boston

  Aug, 10 2018
  ★ ☆ ☆ ☆ ☆
  walked into this understaffed store for the last time was told it would be a minute it turned into 20 to 25 minutes for waiting and on top of that the only two sales people were busy and the one guy was telling everyone that he would be right with you ten times or so needless to say took all this time to be told it would take 3 weeks after he put all my info in they have no help they are completely understaffed and need help

Photos and maps

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